At Aeloria, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
1. Information We Collect
1.1 Information You Provide
- Account Information: When you create an account, we collect your username, email address, and password.
- Profile Information: You may choose to provide additional information such as a profile picture, bio, and other profile details.
- Content: We collect the photos, videos, comments, and other content you post or share on Aeloria.
- Communications: When you contact us for support or feedback, we collect the information you provide.
1.2 Automatically Collected Information
- Usage Data: We collect information about how you interact with the app, including features used, content viewed, and time spent.
- Device Information: We collect device type, operating system, unique device identifiers, and mobile network information.
- Log Data: Our servers automatically record information including IP address, access times, and app crashes.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our services
- To create and manage your account
- To enable you to share content and interact with other users
- To send you technical notices, updates, and support messages
- To respond to your comments, questions, and requests
- To monitor and analyze trends, usage, and activities
- To detect, prevent, and address technical issues and security threats
- To personalize your experience and provide content recommendations
3. Information Sharing and Disclosure
3.1 Public Content
Content you post publicly on Aeloria (such as cosplay photos, videos, and comments) is visible to other users and may be shared outside the app.
3.2 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and customer service.
3.3 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
3.4 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights and Choices
- Access and Update: You can access and update your account information through the app settings.
- Delete Content: You can delete your posts and content at any time.
- Account Deletion: You can request deletion of your account through the app settings.
- Communications: You can opt out of receiving promotional communications from us.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your information within a reasonable timeframe, except where we are required to retain it for legal purposes.
7. Children's Privacy
Aeloria is intended for users aged 18 and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using Aeloria, you consent to the transfer of your information to these countries.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@xyloocos.com
By using Aeloria, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.